Terms and conditions

1. Who We Are

These Terms and Conditions (the “Terms”) govern your use of the DealFlare website, our communications with you, and the services we provide.

“DealFlare,” “we,” “us,” and “our” means DealFlare Pty Ltd (ABN 34 682 363 391), an Australian company, together with its wholly owned subsidiary DealFlare LLC, a Washington limited liability company. DealFlare LLC operates our United States telephone and text messaging services.

DealFlare is a business-to-business outbound sales agency. We run cold calling, email outreach, and total addressable market research on behalf of our clients.

2. Acceptance of These Terms

By using this website, contacting us, or receiving our services, you agree to these Terms. If you do not agree, do not use the website or our services. If you accept these Terms on behalf of a company, you confirm that you have the authority to bind that company.

3. Use of This Website

You may use this website for lawful purposes only. You agree not to:

• Use the website in any way that breaks an applicable law or regulation
• Attempt to gain unauthorised access to any part of the website or its systems
• Introduce malicious code, or interfere with the operation of the website
• Scrape, harvest, or collect data from the website by automated means without our written permission
• Copy, resell, or commercially exploit any part of the website without our written permission

4. Text Messaging (SMS) Program Terms

This section applies to any text message you exchange with DealFlare. It forms part of these Terms.

Program Description

DealFlare sends appointment reminder text messages. We text only people we have had a prior interaction with. If you have spoken with our team and scheduled a meeting, we may send you a reminder about that meeting. We do not send marketing or promotional text messages.

Consent

We text only people we have had a prior interaction with. You give us your mobile number when you speak with our team and schedule an appointment, and we use it to remind you about that appointment.

Consent to receive text messages is not a condition of any purchase. You may withdraw consent at any time using the opt-out instructions below.

Message Frequency

Message frequency varies. You receive a message only when you have an appointment scheduled with us.

Cost

Message and data rates may apply. DealFlare does not charge you for text messages. Your mobile carrier may charge you for sending or receiving them, based on your plan.

How to Opt Out

You can cancel at any time. Reply STOP to any message from us. You may also reply QUIT, END, CANCEL, UNSUBSCRIBE, or REVOKE. We will send one final message to confirm that you have been unsubscribed. After that, you will receive no further text messages from us unless you opt in again.

How to Get Help

Reply HELP to any message from us, or email support@dealflare.io. We will reply with support contact information.

Carriers and Delivery

Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and depends on your carrier and your device. T-Mobile is not liable for delayed or undelivered messages.

Eligibility

You must be at least 18 years old and the account holder of, or authorised user of, the mobile number you give us.

Privacy

We do not sell your mobile number. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party. We share mobile numbers only with the service providers that deliver our messages and calls on our behalf, and only for that purpose. See our Privacy Policy.

5. Telephone Calls

We make and receive business telephone calls as part of our services. Calls may be recorded and transcribed for quality, training, coaching, and record keeping. Where the law requires consent to record, we tell you at the start of the call and you may ask us not to record.

You can ask to be removed from our calling lists at any time. Tell the person on the call, or email support@dealflare.io. We action removal requests promptly and pass them to the client on whose behalf the call was made.

6. Client Services

Services we provide to clients are governed by a separate written services agreement, proposal, or statement of work. Where that agreement conflicts with these Terms, that agreement applies to the services it covers.

Meeting targets stated in a proposal are goals, not guarantees. We report activity and results transparently and adjust the approach with you where results fall short.

7. Intellectual Property

The website, and its content, design, logos, and trade marks, are owned by DealFlare or its licensors and are protected by intellectual property laws. You may not use them without our written permission. Deliverables produced for a client under a services agreement are owned by that client upon payment, as set out in that agreement.

8. Third-Party Links

The website may link to third-party sites. We do not control them and are not responsible for their content, products, or privacy practices. A link is not an endorsement.

9. Disclaimers

The website and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we exclude all warranties, express or implied. We do not warrant that the website will be uninterrupted, error free, or free of harmful components. Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy that cannot be excluded under the Australian Consumer Law or other applicable law.

10. Limitation of Liability

To the fullest extent permitted by law, DealFlare is not liable for any indirect, incidental, special, or consequential loss, or for loss of profits, revenue, data, or business opportunity, arising from your use of the website or our services. Our total liability arising from or in connection with these Terms is limited to the fees you have paid to us in the twelve months before the event giving rise to the claim.

11. Indemnity

You agree to indemnify DealFlare against claims, losses, and costs arising from your breach of these Terms or your unlawful use of the website or our services.

12. Privacy

Our Privacy Policy explains how we collect, use, and protect personal information. It forms part of these Terms.

13. Changes to These Terms

We may update these Terms from time to time. We will post the updated version on this page and change the “Last Updated” date. Your continued use of the website or our services after a change means you accept the updated Terms.

14. Governing Law

These Terms are governed by the laws of New South Wales, Australia. You and DealFlare submit to the non-exclusive jurisdiction of the courts of New South Wales.

15. Contact Us

Questions about these Terms, our text messaging program, or our calls: