Privacy Policy

DealFlare Platform

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. Introduction

DealFlare Pty Ltd (“DealFlare,” “we,” “us,” or “our”) operates the DealFlare Platform (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We respect your privacy and are committed to protecting your personal data in accordance with the Australian Privacy Act 1988, the General Data Protection Regulation (GDPR) for EU users, the California Consumer Privacy Act (CCPA) for California residents, and other applicable privacy laws.

2. Information We Collect

Personal Information

We collect minimal personal information necessary to provide our Service:

  • Name
  • Email address
  • Authentication data (via Google Single Sign-On)

Automatically Collected Information

  • Usage Data: Information about how you interact with our Service
  • Log Data: IP address, browser type, access times, and pages viewed

We do not collect any sensitive personal information such as health data, financial information, or government identifiers.

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain the DealFlare Platform
  • Display campaign analytics from the DealFlare core service
  • Authenticate your access to the Service
  • Communicate with you about your account and Service updates
  • Comply with legal obligations
  • Improve and optimize our Service

4. Data Storage and Security

Storage Location

Your data is stored securely using Supabase, our third-party infrastructure provider, with servers located in the Singapore East region.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Data Sharing and Disclosure

We do not sell, trade, or share your personal information with third parties except in the following circumstances:

  • Service Providers: We use Supabase solely for data storage and infrastructure
  • Legal Requirements: When required by law or to respond to legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent

6. Data Retention

We retain your personal data for the duration of your active use of the Service. After service completion, we retain your data for up to 90 days before automatic deletion. You may request earlier deletion at any time.

7. Your Rights and Choices

Depending on your location, you have the following rights regarding your personal data:

All Users

  • Access: Request access to your personal data
  • Deletion: Request deletion of your personal data
  • Correction: Request correction of inaccurate data
  • Data Portability: Request a copy of your data in a portable format

GDPR Rights (EU Residents)

  • Right to restrict processing
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

CCPA Rights (California Residents)

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to opt-out of the sale of personal information (Note: We do not sell personal information)
  • Right to non-discrimination for exercising privacy rights

Australian Privacy Act Rights

  • Right to access personal information
  • Right to request correction of personal information
  • Right to make a complaint about privacy breaches

To exercise any of these rights, please contact us at support@dealflare.io.

8. International Data Transfers

Your data is stored in Sydney, Australia. For users outside of Australia, international data transfers may occur. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws, including standard contractual clauses for EU data transfers.

9. Cookies and Tracking Technologies

We use minimal cookies necessary for:

  • Authentication and security
  • Session management
  • Service functionality

You can control cookie preferences through your browser settings.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

12. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

DealFlare Pty Ltd

Email: support@dealflare.io

Location: New South Wales, Australia

Privacy Officer

For privacy-specific inquiries: support@dealflare.io

Supervisory Authorities

  • Australia: Office of the Australian Information Commissioner (OAIC) - www.oaic.gov.au
  • EU: Your local Data Protection Authority
  • California: California Attorney General - oag.ca.gov

13. Legal Basis for Processing (GDPR)

For EU residents, we process your personal data based on:

  • Contract: Processing necessary for the performance of our Service
  • Legitimate Interests: For improving our Service and business operations
  • Legal Obligations: When required by law
  • Consent: Where you have given explicit consent

By using the DealFlare Platform, you acknowledge that you have read and understood this Privacy Policy.